COMPANY PROFILE

Hospitality Operations, Inc. prides itself on its excellent reputation and outstanding success in the hospitality industry. Incorporated in 1959, its direction was focused in 1994 to develop, own and operate franchised hotels. An exceptional capable team of architects, designers, contractors and construction consultants were brought together to build Hospitality Operations, Inc. into one of the fastest growing and successful hotel development companies in South Florida.

A devoted well trained and loyal group of operational personnel has been assembled to assure a high level of guest attention and satisfaction at each of our hotels.

Hospitality Operations, Inc., is the General Partner of the following hotel limited partnerships:

Grove Hotel Group, Ltd., the owner of the 136-room Hampton Inn® Hotel located in Coconut Grove, Miami, Florida. It opened in November, 1995.
Pines Hotel Group, Ltd., the owner of the 107-room Hampton Inn® Hotel located in Pembroke Pines, Florida. It opened in December, 1998.
Airport Hotel Group, Ltd., the owner of the 147-room Hampton Inn & Suites® Hotel located adjacent to the Miami International Airport, Miami, Florida. It opened in July, 2000.
Brickell Hotel Group, LLLP, the owner of a 221-room - 152 hotel rooms and 69 studio suites - Hampton Inn & Suites by Hilton located in downtown Miami in the Brickell financial district. It opened in the end of 2011.

VIEW PROPERTIES

1- HAMPTON INN® COCONUT GROVE / CORAL GABLES
2800 SW 28th Terrace - Coconut Grove, FL 33130 US
Phone: 305-448-2800 :: Fax: 305-442-8655
Website :: BOOK NOW

2- HAMPTON INN & SUITES® MIAMI AIRPORT SOUTH / BLUE LAGOON
777 NW 57th Avenue - Miami, FL 33126 US
Phone: 305-262-5400 :: Fax: 305-262-5488
Website :: BOOK NOW

3- HAMPTON INN & SUITES® MIAMI BRICKELL / DOWNTOWN
50 SW 12th Street - Miami, FL 33130 US
Phone: 305-377-9400 :: Fax: 305-377-9420
Website :: BOOK NOW

4- HAMPTON INN® PEMBROKE PINES / FORT LAUDERDALE WEST
1900 NW 150th Avenue - Pembroke Pines, FL 33028 US
Phone: 954-441-4242 :: Fax: 954-441-1118
Website :: BOOK NOW

KEY STAFF

HOWARD WOLFSON
Vice President of Operations

He is a native of Miami, Florida and serves as Vice President of Operations for the five Hospitality Operations, Inc. hotels. He is thoroughly involved in ongoing and continuing planning, research and negotiation for the development or acquisition of additional hotel properties to be included in our portfolio.

Howard is a graduate of Tulane University and has been deeply involved in the hospitality industry for over 15 years. His previous affiliations include Hilton Hotel Corporation in Atlanta, and Villas by the Sea, a Hotel Condominium & Conference Center in historic Jekyll Island, Georgia. He has been with Hospitality Operations, Inc. since 1992.

Howard maintains principal ownership in an independent hospitality consulting firm which operates under the name of Innovative Management Concepts.

EDUARDO CHAPOVAL,CHA
Area Director of Operations

He is a native of Olinda, Brazil and serves as Area Director of Operations for Hospitality Operations and the General Manager of the brand new 221-unit Hampton Inn & Suites by Hilton Miami Miami Brickell Downtown. He received his degree on Hotel Management from Estacio University in Rio de Janeiro, Brazil, awarded the Master Certificate in Hospitality Management by Cornell University - School of Hotel Administration, and has achieved accreditation from American Hotel & Motel Associations’ Educational Institute for Certification as CHA (Certified Hotel Administrator). In addition to his 28-year association with Hospitality Operations, Inc., Mr. Chapoval is a 33-year veteran of the hospitality/tourism industry. He has held affiliations with Veplan Hotels (Sofitel Rio Palace Hotel, Brazil), Rede Globo Hotels (Pestana Rio Atlantica Hotel, Brazil) and Hilton Hotels. In addition, he has served on the Hampton Inn Brand Information Technology Council.

Mr. Chapoval is an astute and experienced hotel manager and fluent in English, Portuguese, Spanish, French, Hebrew and Italian.

Mr. Chapoval won the following awards and recognitions in conjunction with his operation of the Hampton Inn & Suites by Hilton at the Miami Brickell:
▪ 2020–present - Ranking among the top 5 Miami Hotels by TripAdvisor.com
▪ 2017–2020 - Ranked #1 Miami Hotel by TripAdvisor.com
▪ 2012–2016 - Ranked #1 Miami Hotel by TripAdvisor.com
▪ 2014 – One of the top 10 Green Hotels in the U.S. by TripAdvisor
▪ 2012 – WOW Award from Phil Cordell - Hampton Brand
▪ 2011 – Ranked #3 Miami Hotel by TripAdvisor.com

Mr. Chapoval won the following awards and recognitions in conjunction with his operation of the Hampton Inn & Suites by Hilton at the Miami Airport:
▪ 2010 – Ranked top #10 Miami Hotel by TripAdvisor.com
▪ 2009 – Ranked #3 Miami Hotel by TripAdvisor.com
▪ 2006–2008 - Ranked #1 Miami Hotel by TripAdvisor.com
▪ 2005 – Ranked #3 Miami Hotel by TripAdvisor.com
▪ 2003 – Circle of Excellence Award - Top 10%
▪ 2002 – Circle of Excellence Award - Top 10%
▪ 2002 – Hampton Pride Award - Top 5%

Mr. Chapoval finds his management style as: “My ability to command towards a pre-established goal or vision; my determination to search for new challenges and ability to deliver results; and my impatience to get started on new ideas or projects and to make them happen as fast as I can.”

Travel is his number one hobby and activity.

His philosophy of success is “Those who settle for today’s success are doomed for tomorrow’s failure.”

CHRISTIAN RIOFRIO
General Manager

Prior to his appointment as General Manager of the Hampton Inn Coconut Grove, Florida, in June 2009, Christian (Chris) Riofrio served as General Manager of our west Ft. Lauderdale (Pembroke Pines) Hampton Inn for three years. Chris joined the Hospitality Operations team in 2001 initially as a Guest Service Representative and advanced to Front Office Supervisor, Front Office Manager, and subsequently Assistant General Manager for two years prior to assuming the position of General Manager at Pembroke Pines in 2006.

Chris is from Guayaquil, Ecuador, having attended the Universidad Espiritu Santo in his home country.

Chris is proud, that while General Manager at Pembroke Pines, he was able to achieve outstanding guest service scores and superior financial results. His property ranked #1 in the community by TripAdvisor for the years 2008 and 2009.

Chris’ management style is his belief in not what he says but how he says it. This has proven rewarding to him in his management endeavors.

Chris recognizes that leadership and responsibility are the fundamentals of his management style. He leads by example so that his team members understand and learn the nuance of being a successful hospitality professional. Chris enjoys teaching and developing the sense of ownership in his team and demonstrating to them the meaning of customer service as the essential of the hospitality industry. Outstanding service and impeccable product build a loyalty that reflects in financial success.

CARMEN CARBAJAL
Administrative Assistant

She is a native of Havana, Cuba, and has served as Administrative Assistant to the president and other executive officers of Hospitality Operations, Inc. since August 1984.

She is fluent in Spanish and English.

A PERSONAL COMMITMENT

Bernard Wolfson
President

Bernard Wolfson, President, Hospitality Operations, Inc., has more than 40 years of real estate operation experience in conjunction with offices, warehouses, hotels, apartments, commercial space and vacant land. Mr. Wolfson has resided in South Florida since 1945.

Prior to focusing his energies full time to hotel development, he was a partner of the Law Firm of Wolfson & Starkman. His law practice focused on real estate, mortgages, condominium law, corporations and related commercial matters.

NEWS & ARCHIVES

Contact Us

Coconut Grove

Miami Brickell

Miami Airport

Pembroke Pines

COMPANY PROFILE

VIEW PROPERTIES

KEY STAFF

HOWARD WOLFSONVice President of Operations

EDUARDO CHAPOVAL,CHAArea Director of Operations

CHRISTIAN RIOFRIOGeneral Manager

CARMEN CARBAJALAdministrative Assistant